Privacy Policy

1. Information Collection:

We collect personal information including but not limited to:

• Name: Full name as it appears on your passport.
• Contact details: Email address, phone number, and home address.
• Passport information: Passport number, issue date, and expiry date.
• Employment details: Job title, employer's name, and work address.
• Financial information: Bank statements and financial history (if required).
• Travel history: Previous visas, travel dates, and destinations.
• Education background: Academic records and certificates (if required).

2. Use of Information:

Your personal information is used for the following purposes:

• Visa Application Processing: To complete and submit visa applications on your behalf.
• Communication: To provide updates, request additional information, and respond to your inquiries.
• Verification: To verify the accuracy of the information provided and comply with visa requirements.
• Service Improvement: To improve our services based on feedback and interactions.

3. Data Protection:

We employ a range of security measures to protect your data:

• Encryption: Data is encrypted during transmission and storage.
• Secure Servers: We use secure servers to store your data.
• Access Control: Only authorized personnel have access to your personal information.
• Regular Audits: We conduct regular security audits to ensure data integrity.

4. Third-Party Sharing:

We share your information with the following third parties:

• Government Bodies and Visa Authorities: To process and verify your visa application.
• Affiliated Partners: Such as travel agencies, financial institutions, and legal advisors involved in the visa application process.
• Service Providers: Third-party service providers who assist us in operating our business and services.

5. User Consent:

By providing your information and using our services, you agree to the following:

• Data Collection and Use: You consent to the collection, use, and sharing of your information as described in this privacy policy.
• Communication: You agree to receive communication from us regarding your visa application and related services.
• Third-Party Sharing: You consent to the sharing of your information with third parties as necessary for the visa application process.

6. Data Retention:

We retain your personal data for the following durations:

• Visa Processing: For the duration necessary to process and complete your visa application.
• Legal Obligations: As required by law, we retain your data to comply with legal and regulatory requirements.
• Service Records: For a period necessary to maintain records of our services for operational and business purposes.

7. User Rights:

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to legal and contractual restrictions.
• Objection: You can object to the processing of your personal information under certain circumstances.
• Data Portability: You can request a copy of your personal data in a structured, commonly used format.

8. Policy Updates:

We may update our privacy policy periodically. Changes will be communicated through:

• Website Posting: The revised policy will be posted on our website.
• Effective Date: The changes will be effective immediately upon posting.
• User Notification: Significant changes may be communicated to users via email or other direct communication channels.

9. Contact Information:

If you have any questions, concerns, or requests regarding our privacy practices, please contact us at:

• Company Name: [Your Company Name]
• Email Address: [Your Contact Email]
• Phone Number: [Your Contact Phone Number]
• Mailing Address: [Your Mailing Address]

10. Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance user experience:

• Types of Cookies: Session cookies, persistent cookies, and third-party cookies.
• Purpose: To improve site functionality, analyze usage patterns, and personalize content.
• User Control: You can manage cookie preferences through your browser settings.

11. Children's Privacy:

Our services are not directed at individuals under the age of 18:

• Minors: We do not knowingly collect personal information from children under 18 without parental consent.
• Parental Control: Parents can contact us to request the deletion of their child’s information.

12. International Data Transfers:

Your data may be transferred to and processed in countries outside your own:

• Compliance: We comply with applicable data protection laws when transferring data internationally.
• Safeguards: We implement appropriate safeguards to protect your data during international transfers.

13. Legal Basis for Processing:

Our legal basis for processing your personal data includes:

• Consent: Where you have given consent for data processing.
• Contractual Necessity: To perform a contract with you or take steps at your request before entering into a contract.
• Legal Obligation: To comply with legal obligations.
• Legitimate Interests: For our legitimate interests, provided your rights and interests do not override these.

By using our services, you acknowledge that you have read and understood this privacy policy and agree to its terms.